|
Basic
troubleshooting
(1) Problem:
Machine will not vend, all money comes back to coin return when
inserted.
Possible
solutions:
Make sure machine has cans in it. If entire machine is empty it will
not vend.
Possible
solutions:
Make sure that there is not a ‘credit’ on machine, once vend price
has been reached the machine will not take any more money until
selection has been made by pressing button.
Possible
solutions:
Make sure that the machine is loaded properly. If any one column has a
can jam due to improper loading or other reasons then the entire machine
will be out of service. Carefully remove the motor cover panel
(possible shock hazard, don not work with live power) and see if all
of the motors are in their ‘home’ position. There are wheels on
the motors that turn and switches that ‘drop’ into notches on
these wheels. This notch is the home position. If the motor is not in
the ‘home’ position then it is likely that you have a jammed can.
With power to the machine ‘off’ and clear the jam from the column that is not
‘homed’ by manually removing the cans from that column until
empty. After jam is cleared turn on power and motor should ‘home’
on its own.
(2)
Problem: Machine will not take dollar bills (for machines with
validators).
Possible
solutions:
Make sure that there is change in all of the changer tubes (5,10,25
cent coins) of the
changer (TRC6200 nickels, dimes only needed).
Possible
solutions:
Make sure that the harness to the dollar validators has not come
unplugged from the machine or the validators.
(3)
Problem: Machine will not cool.
Possible
solutions:
Check lower fan to see if it is running. If it is not running the thermostat
could be turned off or bad. The thermostat on Dixie Narco is usually
located below motor cover in the right hand side of machine, below the
can chute on the right wall of the cabinet. Vendo machines have the
thermostat located towards the rear wall of the cabinet below the
can chute on the left hand side of the machine, right in front of
the evaporator fins. All of
the way counterclockwise turns refrigeration off. The farther you turn
to the right the colder the machine gets. Be careful not to turn too
cold or cans will freeze. Remember diet drinks freeze at a higher
temperature than regular drinks. Most machines have an electrical plug from
the refrigeration unit plugged into a black box on the lower left hand
side of the machine. Unplug this plug and plug it into a heavy-duty
extension cord. If the compressor unit comes on (along with lower fan)
then that basically proves that the thermostat has probably gone bad.
We hope that the above suggestions have been of help in
setting up and maintaining your machine.
|
Price
changes-Switch settings
All
single prices can drink machines use a variation of the switch shown
above. This switch is located in the changer unit, behind the coin
mechanism. The
switch block is usually red in color and the switches
themselves are usually white. For
Maka (Premier) units the switches are turned sideways, you must remove the
cover plate (on the right hand side of the changer). To turn the switches
on or off use the end of a ballpoint pen. Up is on and down is off. The
switches work as follows:
1=
5 cents / 2= 10 cents / 3= 20 cents/ 4= 40 cents/ 5= 80 cents/ 6=$1.60
cents/ 7=$3.20 cents/ 8=$6.40 cents
The
switches must be added up to make the desired combination to set the
price. The drawing of the switches shown below is set at 50 cents for
demonstration purposes. Below you will find a chart that shows the prices
and the combinations of switch settings.
Some
units use 8 switches instead of 6.
|
|
|
|
Pricing,
switch settings
|
Switch 1 |
Switch 2 |
Switch 3 |
Switch 4 |
Switch 5 |
Switch 6 |
|
25
cents
|
ON |
|
ON |
|
|
|
|
30
cents
|
|
ON |
ON |
|
|
|
|
35
cents
|
ON |
ON |
ON |
|
|
|
|
40
cents
|
|
|
|
ON |
|
|
|
45
cents
|
ON
|
|
|
ON |
|
|
|
50
cents
|
|
ON |
|
ON |
|
|
|
55
cents
|
ON |
ON |
|
ON
|
|
|
|
60
cents
|
|
|
ON |
ON |
|
|
|
65
cents
|
ON |
|
ON
|
ON |
|
|
|
70
cents
|
|
ON |
ON
|
ON |
|
|
|
75
cents
|
ON |
ON |
ON
|
ON |
|
|
|
80
cents
|
|
|
|
|
ON |
|
|
85 cents
|
ON |
|
|
|
ON
|
|
|
90 cents
|
|
ON |
|
|
ON
|
|
|
95 cents
|
ON |
ON |
|
|
ON |
|
|
$1 dollar
|
ON |
|
ON |
|
ON |
|
|
|
Water Vending 16oz Bottles |
(1)
For single
price machines, use single
column for water vending whenever possible.
(2)
Move back
spacer forward in columns that you want to vend water to allow water bottles to have about ½” play from the back of
the bottle to the rear of the spacer. These spacers are on the rear wall of
the cabinet inside the vend area.
(3)
Remove
motor cover and find ‘disk’ on motor of column that you want to change to
water. Rotate the plate or guide on the disk to have only one notch open on a two deep can machine or
two notches open on a three deep can machine.
(4)
Install
water bottles 16 oz in column and prime column. When loading be sure that
bottles face (caps) towards the rear of the machine. Make sure water vends
properly out of the installed column.
(5)
Some water
bottles have a tendency to get soft when cold. Try to avoid these soft
bottles or jamming could occur. Brands that have bee tested and are known to
work in vending machines are Arrowhead and Palomar. If you experiment with
other brands remember that jamming could occur.
(6)
Should a
jam occur be sure to unplug machine to clear the jam. Do not clear the jam
with your hand when powered up as the motor could begin to spin after the
jam is cleared and your fingers could become pinched in the cup as it turns.
(7)
Vendo and
Dixie Narco have water vending ‘kits’ that include in some cases rods,
shims, and other parts that say should be installed for proper water
vending. We have found that these ‘kits’ not to be necessary in most cases
with single price machines in our past
experience with vending water. In some cases multi price machines may
require extra parts or kits to make bottles vend properly. Please note that if you do not use the proper
‘kit’ recommended by the manufacturer we do not warranty the proper
operation of water in your vending machine.
We hope that the above
suggestions have been of help in setting up and maintaining your machine.
The above troubleshooting and guidelines are only answers to basic service
questions. Should the answers in this book not solve your problem then you
may have to consult with a vending machine serviceman for more detailed
problems.
|
|
