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We have
been helping people start in the vending industry since 1980. As a full line
vending sales company we provide customers nationwide with the right equipment
for their client’s location. Our large selection of snack vending machines, soda
vending machines, coffee vending machines, food vending machines and frozen
vending machines and other quality vending machines can be configured to fit any
size location from small businesses to large industrial complexes. Whether you
are a new business professional starting your own vending machine business, or
expanding your current business, Coffee Vending World offers you a full line of
vending machines, financing, location assistance and other services to meet all
of your vending needs.
One of the
most common misconceptions people interested in the vending business is that you
are competing against large multistate operators in the vending machine
business. Family
owned vending businesses operate about one third of all the
vending equipment. Most family owned vending machine businesses have no
employees. You do not have to advertise your products. The manufacturers (Coke
Pepsi M+M Snickers Frito Hostess … the list goes on and on) advertise for you.
You are using the same equipment as the large well established vending companies
use. All vendors are on a level playing field, same products same machines same
selections. What is going to set you apart from the others?
Service
Service Service!!!
One of the
most important aspects of becoming a successful vending operator is securing
locations to place your vending machines. You can use contacts that you already
have: employers, family, friends, neighbors, Church members etc. Locations are
looking for fresh quality name brand products, clean neat vending machines that
work every time they use them. The number of employees or customers has a great
influence on the volume of your vending machines; however there are many factors
that can make this very deceiving.
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The number of shifts
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The number of breaks and meals
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How long are breaks? 10 minutes 15 minutes? Can they leave?
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How long are the lunches 30minutes 60 minutes 90 minutes?
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Is a lunch truck or cafeteria available to the employees?
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How much is the lunch truck charging?
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Does he give credit?
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How often does he come?
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How much walk thru traffic do they get?
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Do they stay or get picked up? (change the oil or rebuild an
engine)
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What type of business?
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Is it a Retail building or industrial building (A rated machines
or B rated machines)
Ask your
customers what they would like to see to improve their vending machine service.
Ask your customer what they want in their vending machines. They are the ones
who will be using the vending machines. Your favorite drink and snack maybe XYZ
soda and an ABC bar, but you are not the one who is going to make purchases out
of your machines, your customers are.
Vendors use
all types of creative ways to get new accounts. Some vending operators give free
products. Some operators pay a commission to the parent company of the
location. Some locations just don’t do enough to pay out a commission. Some
locations are willing to pay for your service as their sales are to low.
Locations wanting to be paid a commission will vary in size. The key is not how
many people they have it is what their sales are. What is current vendor
paying? Is the percentage based on gross sales? Gross Profit? Most locations
only hear Gross. There is a big difference between Gross profit and Gross
sales. If they say “I’m getting 35% from ABC vending” They are talking gross
profit. Typical commissions are 8 to 12% based on gross sales.
Service
Service Service!!!
You need to
impress upon the new location your pride of ownership and level of service. You
will be servicing their vending machines and can be reached anytime on your cell
phone. You are in business to make money so you need to keep their vending
machines neat clean filled and working at all times. As you are an owner
operator you are not bound by contracts to only use certain brands of products.
You can stock the vending machines with what the customer wants. You only use
new or refurbished vending machines that are reliable however if there are any
problems you can be there in XX amount of time. You will cover all loses to
your customers using your vending machines.
Make sure
your vending business projects a professional image. Think about your
appearance! You need to be dressed as a professional. You need printed
material and business cards to hand out. Do not use home made business cards on
flimsy stock. Do not use Xerox copies of equipment pictures. Use reference
letters from other happy vending machine accounts currently on your route. Ask
your customers for references on their letterhead.
Find out
what problems are with their current vending machine service. Look at their
current vending room or machines. This will give you an idea of what type of
equipment you need the selection and pricing they currently have. Tell them what
you can do to improve there vending machine service. Tell them what is going to
make you better than the other vendors. Remember everyone is on a level playing
field, same equipment, same products, same pricing. What sets you apart above
the rest?
Service
Service Service!!!
If you feel
this is not how you want to get vending locations we can get you going in the
right direction with one of our many contacts. Call us and we can help you get
going in the right direction.
Where are
you going to get the product for your vending machines? Wholesale clubs stock a
good variety of products for vending. Vending and Catering houses like, Vistar,
American Commissary, Candyman and Smart & Final are some good sources of
products. Other sources for products are your local grocery chains and discount
centers. They usually have specials on drink products that are excellent.
Coffee
Vending World has facilities to refurbish your vending machines. We have been
refurbishing vending machines for over 27 years. We refurbish all types of
vending machines from snack machines, soda machines, cold food machines, coffee
machines and much more. We offer advance replacements of your coin mechs and
validators to shorten your down time in the field. If you would be interested
in learning more about Coffee Vending World’s refurbishing call 1-888-390-5505 |